Boost Customer
Experience through
AI Integrations
Automate real-time chat interactions for customer support, sales, and various enterprise functions using dynamic user interfaces and Natural Language Processing (NLP) technologies.
A Customer-Centric
Experience
As the demand for enhanced customer experiences increases, brands are exploring innovative ways to revamp their support channels beyond traditional email and voice communication.
As the demand for enhanced customer experiences increases, brands are exploring innovative ways to revamp their support channels beyond traditional email and voice communication.
Speedy Integration
Plugwork AI Solutions are enterprise-grade conversational AI applications that assist clients in deflecting contacts, automating customer self-service interactions, and extending support hours for contact centers.
Plugwork AI Capabilities
Conversational AI
Enhance CX Experience with Human-AI chatbots and conversational AI. Personalize, 24/7 Availability, Seamless Integration, & Multi-channel Support.
Transfer to Live Agents
Your assembled team with Plugwork will provide support to customers in cases where chatbots are unable to fully address their concerns or when customers request assistance from a live agent.
Tailored Conversational Design
Deliver customized conversation experiences that cater to the individual needs and preferences of users, enhancing overall engagement and satisfaction.
Conversational Analytics
By analyzing conversation data, businesses can gain valuable insights into user preferences, behavior patterns, frequently asked questions, and areas for improvement, enabling data-driven decision-making.
“Thanks to the exceptional services provided by Plugwork, we have successfully unified our platforms. This strategic move has significantly boosted our sales by 28% in just 4 months. We are impressed by the seamless integration and the positive impact it has had on our business growth.”
18-year-old UK-based manufacturing company
Plugwork’s design thinking-driven approach and frameworks assist in uncovering AI opportunities within your organization. Our specialists determine the appropriate AI strategy and roadmap tailored to your organization's needs.
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