Lease Faster. Resolve Issues Quicker. With a Plugwork VA, You’re Always a Step Ahead.

From tenant onboarding to maintenance coordination, our VAs streamline the day-to-day tasks that bog your property managers down—so your team can move faster, deliver better service, and reduce turnover.

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What is a Leasing & Maintenance Coordinator (VA)?

A Leasing & Maintenance Coordinator VA supports your property management team by handling key tasks across leasing and maintenance admin—like application screening, scheduling viewings, liaising with trades, and staying on top of job updates.

They work in your tools, follow your workflows, and communicate with tenants and contractors as if they were in your office.

What They Can Handle for You

Leasing Tasks:

Pre-screening rental applications
Sending out lease offers and approvals
Preparing and issuing lease agreements
Booking property viewings and open homes
Chasing incomplete applications or missing documents

Maintenance Tasks:

Logging and assigning maintenance jobs
Communicating with trades and suppliers
Following up on work orders and invoices
Updating tenants and landlords with progress
Documenting all updates in your PM system

Each VA is experienced in specific tools like PropertyMe, Console Cloud, or Inspection Manager depending on the role. If you need someone trained in a particular platform, we’ll match you with the right fit.

Why Agencies Love This Role

Fast Leasing

With someone focused on lease prep and follow-ups, your vacancy periods drop—and your cash flow improves.

Maintenance Made Easy

Coordinating trades, chasing invoices, and keeping tenants updated—handled.

Proactive Communication

Your Plugwork VA keeps everyone in the loop: tenants, landlords, and trades. Less frustration, better reviews.

Save on Overhead

No need to hire multiple roles when one trained assistant can manage both leasing and maintenance admin.

Who This Role Is Perfect For

Agencies managing 300+ properties and struggling to keep up with volume
PMs overloaded with maintenance requests and leasing tasks
Businesses looking to improve service levels without expanding in-office headcount
Teams wanting a repeatable, scalable process to grow without burnout

How It Works

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Define Your Ideal VA

Tell us about your business needs and the skills you’re looking for in a Virtual Assistant. This helps us understand exactly what you need.

We Find the Perfect Match

Our team uses a tailored approach to handpick the best candidates for your business, ensuring the right skills and cultural fit.

Interview and Onboarding

Conduct a seamless interview and onboarding process, where we support you every step of the way to ensure a smooth start.

Onboard with Confidence

Once you’ve chosen your VA, we ensure a smooth transition with continuous support and performance check-ins to keep everything on track.

Meet the VAs Supporting Aussie Leasing Teams

Watch quick intro videos from real Plugwork VAs who specialise in leasing and maintenance. Hear how they handle follow-ups, keep contractors on track, and make PMs’ lives easier.