Free Yourself With the One Assistant Solution
One highly trained assistant. One seamless process. One clear path to a more efficient, scalable property management business — backed by Plugwork
4.7 Stars reviews on
Why the One Assistant Solution Works
Save up to 70%
Compared to local hiring
Scale Easily
Add more support as you grow.
Seamless Integration
Fits your property management systems.
No Lock-ins, No Fees
Flexible pricing, no hidden costs.
Built for Busy Property Managers. Perfected for Your Growth.
You manage properties, teams, tenants, owners — and everything in between. The One Assistant Solution by Plugwork gives you a dedicated, property management-trained VA who becomes the extra pair of hands (and eyes) you’ve needed all along.
- No stress. No complicated setup.
- Just results, from day one.
Is the One Assistant Solution Right for You?
Designed to support property managers at every stage — whether you’re growing, overwhelmed, or just getting started with outsourcing.
Small Property Management Firms
Struggling to scale without ballooning your overhead? Plugwork-trained VAs handle tenant communication, admin, and maintenance coordination — freeing you to grow your rent roll without hiring extra full-time staff.
Overwhelmed Property Managers
Managing dozens — or hundreds — of properties while juggling admin work? A dedicated VA takes repetitive, time-consuming tasks off your plate, giving you back time to focus on clients, owners, and strategic growth.
First-Time Outsourcers
New to outsourcing? With Plugwork, you’ll get full guidance every step of the way — from selection to onboarding to management — ensuring your first experience with a VA feels seamless and stress-free.
Trained in Property Management
Our VAs are trained in leasing, maintenance, trust accounting, and tenant management — not just basic admin.
Expert Support
We don’t just match you with a VA — our team provides full onboarding guidance and performance support.
No Up-front Cost & Implementation Fees
Start risk-free with no setup charges, and a smooth onboarding experience handled by Plugwork.
No Lock-in Contract & Long Term Commitments
Flexible month-to-month service — scale up, down, or adjust anytime based on your needs.
Common Challenges, Smarter Solutions
“We understand the challenges of hiring a single remote worker—skill gaps, lack of oversight, and inconsistent performance. That’s why Plugwork provides trained assistants who seamlessly integrate with your team, ensuring reliability from day one.”
Overloaded Roles
Challenge:
Small property management businesses often try to assign too many tasks to one VA, leading to burnout and inefficiency.
Our Solution:
Plugwork helps you define realistic job roles and set clear task expectations from the start, ensuring a manageable workload for your VA.
Training & Onboarding
Challenge:
Training a remote assistant on new systems, tools, and processes can feel overwhelming — especially if you’re unsure where to start.
Our Solution:
Plugwork handles onboarding for both you and your VA. We walk you through a step-by-step setup, ensuring your VA is fully trained in your workflows and systems from day one.
Communication & Remote Collaboration
Challenge:
Remote teams can experience communication breakdowns if expectations, processes, or schedules aren’t clearly set up.
Our Solution:
Plugwork assists in establishing clear communication systems from the start. We help create a strategy tailored to your team, ensuring smooth collaboration across time zones and platforms.
Cost Concerns & Budgeting
Challenge:
Hiring additional help can feel risky if you’re unsure about long-term costs or budgeting for a dedicated assistant.
Our Solution:
Plugwork offers flexible pricing options to fit your budget without hidden fees. You get skilled, property management-trained support at a fraction of local hiring costs — helping you scale affordably.
How It Works
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1
Define Your Ideal VA
Tell us about your business needs and the skills you’re looking for in a Virtual Assistant. This helps us understand exactly what you need.
2
We Find the Perfect Match
Our team uses a tailored approach to handpick the best candidates for your business, ensuring the right skills and cultural fit.
3
Interview and Onboarding
Conduct a seamless interview and onboarding process, where we support you every step of the way to ensure a smooth start.
4
Onboard with Confidence
Once you’ve chosen your VA, we ensure a smooth transition with continuous support and performance check-ins to keep everything on track.
What our Clients Say
Tom B.
Tom B.
Business Owner, Regional PM Agency (Hobart)
“Plugwork’s VAs took care of the admin so our PMs could focus on what really matters—growing the business.”
Kylie B.
Kylie B.
Managing Director, Multi-Office PM Firm (Brisbane)
“Cutting costs without compromising quality—Plugwork VAs keep our business efficient and profitable.”
Tanya R.
Tanya R.
Principal, Boutique PM Agency (Sydney)
“Plugwork’s VA took over the admin—our team’s less stressed, and business is smoother than ever.”
Frequently Asked Questions
Can I start with just one VA, or do I need a full team?
You can start with one dedicated VA — no need to go all in. Most clients start small and scale once they see how smooth the workflow becomes.
Will my VA be trained in the tools we already use?
Yes. We match you with a VA experienced in your preferred platforms like PropertyMe, Console Cloud, or Property Tree — so there’s no need for lengthy onboarding.
Do I have to commit to a long-term contract?
Nope! Plugwork offers flexible, no lock-in contracts. Scale up or down based on your current needs.
How fast can we get started?
We can line up qualified VA candidates within a few days of your discovery call. No long hiring cycles or delays — just plug in and go.
What if the VA’s not the right fit?
We’ll find you a replacement, fast. You’re never stuck — we guarantee the right fit or we fix it.
Ready to Meet Your Dedicated Property Management Assistant?
Let’s find the perfect VA to help you manage tasks, reduce stress, and scale your portfolio smarter and faster.