Your Property, Our Priority — Smarter, Stronger Support

Empower your property managers with a Plugwork-trained VA — and free up your team to focus on growth, service, and portfolio expansion.

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Managing Properties is More Demanding Than Ever.

Property management is fast-paced, and the workload never stops. Here’s what’s slowing down most property managers:

Common Challenges	How It Affects Your Business
Tenant & Landlord Inquiries Overload	Too many calls/emails = slow service
Endless Lease & Application Processing	Background checks/renewals consume time
Maintenance Coordination Chaos	Vendor follow-up is time-consuming
Trust Accounting & Compliance Issues	Financial errors cause major problems
Constantly Rising Overheads	Staffing costs and workload imbalance

Grow Your Portfolio. Lower Your Overhead.

Instead of adding $70,000+ salaried staff to handle the growing workload, Plugwork-trained VAs empower your existing team to manage bigger portfolios, faster — without burning them out or blowing up your overhead.

Local Employee (Australia) vs Specialized Plugwork VA

Feature	Local Assistant (Australia)	Plugwork VA (Philippines)
Salary	$60,000 – $70,000 per year	$25,000 per year
Superannuation	10.5% of salary (employer contribution)	Included in Plugwork’s fees
Paid Leave	4 weeks annual leave, sick leave, public holidays	Included in Plugwork’s fees
Office Space & Equipment	Requires dedicated workspace, computer, software, etc.	Provided by Plugwork
Recruitment Costs	Advertising, screening, interviewing, onboarding	Included in Plugwork’s fees
Training & Development	Ongoing costs for training and upskilling	Provided by Plugwork
Medical Benefits & Insurance	Employer contributions required	Included in Plugwork’s fees
Payroll & Administration	Requires HR and payroll management	Managed by Plugwork
Total Annual Cost	$80,000 – $110,000+	$25,000

Estimated Percentage of Savings	68.75% to 77.27%
Annual Savings in AUD	$55,000 to $85,000

The Smarter Way to Manage Your Property Business

Streamlined workflows, dedicated CSM support, seamless onboarding, and ongoing performance tracking — Plugwork powers your operations behind the scenes.

Experienced & Specialized Virtual Assistants

Our VAs are carefully selected and trained to provide expert support in all aspects of property management. They have a deep understanding of the market and are proficient in leading property management software. In fact, 98% of our VAs have 4+ years of experience in the property management industry.

Proven Workflow Process & Outstanding Support

We have a proven track record of success, with streamlined workflows and dedicated support to ensure a seamless experience for our clients. Our Customer Success Managers will guide you through the onboarding process and provide ongoing assistance every step of the way.

Unbeatable Value

Save up to 77% on your annual staffing costs by outsourcing to Plugwork. That’s like getting 3 VAs for the price of 1! We offer flexible solutions to fit your needs and budget, ensuring you get the best possible value for your investment.

Highly Motivated VAs Dedicated to Your Success

Our VAs are highly motivated and committed to helping you achieve your business goals. We offer competitive compensation and benefits to attract and retain top talent in the Philippines.

Roles You Can Outsource With Us

Our VAs are trained across all major functions in property management. Whether you’re handling a few hundred properties or growing fast, we help you plug the right people into the right roles—quickly, efficiently, and without the hiring drama.

Property Management Assistant (PM VA)

Handles core administrative and tenant support tasks: lease agreements, entry notices, documentation, arrears follow-ups, and everyday comms. A perfect extension of your in-office PM.

Leasing & Maintenance Coordinator (VA)

Supports the full leasing lifecycle and coordinates maintenance: application screening, lease renewals, repair scheduling, and vendor coordination. Keeps things moving while you focus on people.

Trust Accounting Assistant

Specialised in property accounting tasks: trust account processing, invoice reconciliation, arrears monitoring, rent disbursements, and reporting. Reduces financial stress and errors.

What makes Plugwork different from other outsourcing companies?

Zero Implementation Fees, Seamless Onboarding

At Plugwork, we believe in making the transition to outsourcing as smooth and efficient as possible. That’s why we offer a seamless onboarding process with zero implementation fees and the guidance of experienced professionals to ensure your success from day one.

No Upfront Cost

You only make a payment once you have successfully recruited a team member.

Bi-weekly Payments

Our bi-weekly payment system provides flexibility for your budgeting and ensures our VAs are paid promptly for their dedicated service.

No lock-in Contract

Minimize your risk and maximize your flexibility with our no lock-in contracts. Try our services with confidence, knowing you can adjust your plan or cancel at any time.

Meet the Experts Behind the Scenes

Watch short videos from our VAs to see how they help property managers stay organized, efficient, and focused on growing their business.

Erika

Property Management Assistant
4 Years Experience

Maria

Transaction Coordinator
5 Years Experience

Christine

Real Estate Sales Assistant
4 Years Experience

Real-Time Impact, Real Results

Our clients’ success is our success. See how Plugwork’s support is helping property managers grow and save more, in real-time.

Support Hours Delivered

0 + hours

Properties Supported

0 properties

Annual Savings for Clients

$ 0 Million+

What our Clients Say

Tom B.

Business Owner, Regional PM Agency (Hobart)

“Plugwork’s VAs took care of the admin so our PMs could focus on what really matters—growing the business.”

Kylie B.

Managing Director, Multi-Office PM Firm (Brisbane)

“Cutting costs without compromising quality—Plugwork VAs keep our business efficient and profitable.”

Tanya R.

Principal, Boutique PM Agency (Sydney)

“Plugwork’s VA took over the admin—our team’s less stressed, and business is smoother than ever.”

Frequently Asked Questions

Can I start with just one VA, or do I need a full team?

You can start with one dedicated VA — no need to go all in. Most clients start small and scale once they see how smooth the workflow becomes.

Will my VA be trained in the tools we already use?

Yes. We match you with a VA experienced in your preferred platforms like PropertyMe, Console Cloud, or Property Tree — so there’s no need for lengthy onboarding.

Do I have to commit to a long-term contract?

Nope! Plugwork offers flexible, no lock-in contracts. Scale up or down based on your current needs.

How fast can we get started?

We can line up qualified VA candidates within a few days of your discovery call. No long hiring cycles or delays — just plug in and go.

What if the VA’s not the right fit?

We’ll find you a replacement, fast. You’re never stuck — we guarantee the right fit or we fix it.

Take the Next Step to Smarter Property Management Support

Discover how Plugwork’s expert-trained VAs can transform your operations, reduce costs, and free up your time for real growth.