A Simple, Seamless Start to Smarter Property Management






How Plugwork Works: From First Chat to First Win
Step 1: Tell Us What You Need
Customise Your Ideal VA Profile
We start with a quick discovery chat to understand your business, systems, and pain points. You tell us what tasks you want to offload, the tools you use, and your work style preferences.

Step 2: We Handpick Top VA Candidates
Only the Best-Fit VAs for Your Business
Our recruitment team shortlists 2–3 carefully matched VAs trained in property management, so you don’t have to dig through endless resumes. Every candidate is ready to work in PropertyMe, Console, or your chosen systems.

Step 3: Interview and Choose Your VA
You’re Always in Control
You’ll meet your shortlisted candidates via video interviews, guided by your Plugwork Success Manager. Pick the VA who feels like the best cultural and operational fit for your team.

Step 4: Onboard with Confidence
Your VA Starts Fast — With Support Every Step
We help you onboard your VA smoothly into your workflow, ensuring they hit the ground running. You’ll receive onboarding guides, support with tool setup, and ongoing CSM check-ins to ensure success.

Built-In Advantages — No Extra Costs, No Hidden Surprises

Zero Setup Fees
Pay only when your VA is placed
Trained for Property Management
Ready for day-to-day admin, leasing, compliance
Local Time Zone Coverage
Your VA works Aussie hours
No Lock-in Contracts
Flexibility without penalties
What our Clients Say



Common Questions Before You Book
How soon can my VA start?
Once you complete the onboarding and confirm your chosen candidate, your VA can typically start within 5 business days. We’ll guide you every step to ensure a smooth, fast integration.
What if it’s not a perfect fit?
No worries — if your VA isn’t the right match, we’ll provide a replacement at no additional cost during the initial commitment period. Your success is our priority.
Can I really just start with one assistant?
Absolutely. Most clients begin with just one dedicated VA, then scale up once they see results. No large teams, no lock-in — just smart, flexible support from day one.